Does HIPPY expect sites to continue normal, in‑person delivery during the fuel crisis?

No. There’s no expectation that sites continue business as usual where fuel access or local conditions make this unsafe or impractical. Sites are encouraged to make context‑responsive decisions that prioritise

• the safety and wellbeing of families and staff
• continuity of engagement and relationships
• delivery approaches that continue to support HIPPY’s intended outcomes

How do fuel‑related delivery changes align with the HIPPY Outcome Areas?

Temporary delivery adaptations are acceptable where they continue to support core Outcome Areas, including:

• parents’ confidence and capability to support their child’s learning
• positive home learning environments
• strong relationships between families and HIPPY staff
• sustained engagement with the program

The Standards focus on what outcomes are being supported, rather than requiring a single mode of delivery.

Can HIPPY be delivered remotely or virtually if fuel is limited?

Yes. Remote and virtual delivery approaches are acceptable and supported, where they are appropriate for families and staff. The emphasis remains on quality interaction and purposeful support, not the format itself.

What are examples of low‑ or no‑contact delivery that still meet HIPPY Standards?

Examples include:

• replacing in‑person visits with phone or video conversations
• providing learning materials via post or agreed drop‑off points, followed by guided use of learning materials at home
• using messaging to maintain regular encouragement and connection

These approaches align with responsive practice, family‑centred delivery, and sustained engagement.

Are virtual group gatherings consistent with HIPPY program expectations?

Yes, where they are accessible and meaningful for families. Virtual group sessions can continue to support:

• parent connection and peer support
• shared learning experiences
• confidence and leadership

What if families have limited access to digital tools?

Sites should apply the same equity‑focused lens used during COVID‑19 service delivery. This may involve:

• prioritising phone‑based support
• combining printed materials with verbal guidance
• adjusting expectations while maintaining regular connection

Responding to family context in this way aligns with inclusive and strengths‑based practice.

Can some activities be paused or reduced without breaching Standards?

Yes, where necessary. Some activities may be temporarily adapted, reduced or paused. The key expectation is that sites continue to:

• maintain relationships with families
• provide support aligned to HIPPY’s Outcome Areas
• use professional judgement to balance feasibility with program intent

Documentation of decision‑making is good practice but perfection is not expected in disrupted conditions.

How should sites decide which adaptations best meet the Standards?

Sites should consider:

• safety and wellbeing of families and staff
• local fuel availability and access
• guidance from Site Provider organisations or government
• family preferences and capacity to engage

This mirrors the decision‑making principles applied during COVID‑19, where responsiveness and professional judgement were central to quality delivery.

Do sites need approval to change delivery methods?

No formal approval is required for reasonable adaptations. However, consistent with HIPPY Standards around communication and accountability, sites should:

• inform Site Advisor of significant changes
• share emerging challenges or risks
• seek support if unsure whether adaptations are meeting Outcome Areas