Exiting or graduating a family

Modified on Fri, 20 Mar at 2:17 PM

Early Exiting a family

Go to -> HIPPY Delivery Dashboard menu -> Leave HIPPY -> HIPPY Child -> Early Exit (Step 1)

Image of HIPPY Delivery Dashboard showing all options under the Leave HIPPY option

 

On the Record Touchpoint page select the child you are entering the touchpoint for by checking the box next to their name and then Continue.

Image of Record TouchPoint , Family Early Exit for fake HIPPY Child

 

Fill out the date, general information and Service improvement pages and Save

Image of Family Early Exit TouchPoint general information section for fake HIPPY child


After the Early Exit touchpoint (Step 1) has been done you can now go on to the second step of dismissing (exiting) the family from ETO using the Early Exit dismissal touchpoint (Step 2). This is where the status of the child and their family is changed from active to dismissed. You will no longer see the child in your participant list.

If you are early exiting more than one child for the same reason (i.e. Early exit) you can dismiss them at the same time

Go to -> HIPPY Delivery Dashboard menu -> Leave HIPPY -> HIPPY Child -> Early Exit Dismissal (Step 2)

Image of HIPPY Delivery Dashboard showing all options under the Leave HIPPY tab

Step 1: On the Dismiss Participants from HIPPY Delivery Dashboard page enter the name of the child you are dismissing and select Search. Then check the box next to the name of the child you are dismissing.

Image of Search function in the Dismiss Participants from HIPPY Delivery Dashboard page       

Step 2: Select the Program end date, the Dismissal reason from the drop-down box as Early Exit and then Dismiss Participant.

Image of dismissal options showing early exit, enrolled in error (parents/carers/siblings only),graduation and transfer


Graduating a family

Go to HIPPY Delivery Dashboard menu -> Leave HIPPY - > HIPPY Child -> Graduation Journey (step 1)

Image of HIPPY Delivery Dashboard showing all the options under the Leave HIPPY tab

 

Step 1: On the Record Touchpoint page check the box next to the name of the child or you are entering the Graduation Journey for and Continue

Image of the Record TouchPoint, Graduation Journey page for a fake HIPPY child

 

Step 2. Complete all fields and save

Image of Graduation journey touchpoint five sections

The Graduation dismissal is the second step when exiting a family who have graduated from HIPPY

Go to HIPPY Delivery Dashboard menu -> Leave HIPPY -> HIPPY Child -> Graduation Dismissal (step 2)

Image of HIPPY Delivery Dashboard showing all options in Leave HIPPY tab

 

Step 1: Graduation dismissal

Search for the child or children you are dismissing from ETO.

A: Dismissing one child

Put the child's name you are dismissing into the search bar and check the box next to their name.

Image of Dismiss participants from HIPPY Delivery Dashboard page showing how to search for a HIPPY child

 

B: Dismissing multiple children at the same time

Keep the search field empty and check the name of each child you are dismissing from the participant list

Image of Dismiss Participants from HIPPY Delivery Dashboard page showing how to dismiss multiple children as graduated

 

Select Graduation as Dismissal reason and then Dismiss Participant

Image showing the program end date and dismissal reasons fields of the Graduation Journey TouchPoint


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