Enrolling a family with twins

When a family has twins, triplets and/or are doing HIPPY with their own and another child you may need to enrol two (or more) children into the same family unit. You do this by entering the information for the first HIPPY child, then the second HIPPY child and finally the HIPPY parent in the same enrolment touchpoint. This way the children and parent-carer show up in ETO as belonging to the same family unit.

Before you start

• Ensure you have an enrolment form for each child, as even if children are twins or triplets information such as support needs will differ for each child
• Scan the signed privacy form with both children's names to your computer, You can also have two separate privacy acknowledgement forms however you will have to scan them into the one document before uploading as you can only upload one file.
• Check that you haven't already enrolled these children to avoid duplicate enrolments.

Steps for enrolling two or more HIPPY children in the same family unit

Go to the HIPPY Delivery Dashboard menu -> Join HIPPY > Add a new family.                                  

Part A: Add family

In this section you will add participant demographic information from the enrolment form starting with the Family name. 

Step 1: Enter the child's family name / surname into the "Family Name" field.

Step 2. In "Click to Add Family Member by Family Relationship" you will select HIPPY Child to enter the details for the first HIPPY child.

Step 3: Upload one signed privacy acknowledgement form for both children by

• Clicking Choose file and selecting the signed form from where you have saved it
• Click the Upload button.

Please remember: If you do not click the upload button the form will not be attached to the enrolment in ETO

Step 4. Fill out the information fields for the first child.

At minimum, you will need to complete all fields with an asterix as these are mandatory fields. 

Step 5. In "Click to Add Family Member by Family Relationship" click on HIPPY Child to enter the details for the second HIPPY child.

Step 6. Fill out the information fields for the second child.

Hint: Selecting the Copy values from the first Family Member box will copy across information such as address and contact details from the first HIPPY Child.

Again, you will need to fill out all fields that have an asterix as these are mandatory fields

Step 7: In "Click to Add Family Member to Family Relationship" select Parent/Carer and add information to ETO completing all fields.

Again, you will not be able to save the enrolment information if you are missing mandatory fields.

Now you have all Participant Demographic information entered

Part B: Program enrollment information

In part B you will enroll the HIPPY children. You will not enrol the parent-carer.

Step 1: In Program Enrollment Information click the dropdown box to change the Family Member information field from Everyone to the first child's name (#1)

If you do not make this change you will enrol "Everyone" meaning both the HIPPY Child and the parent-carer. This is a common mistake that is easily fixed. Please contact ETO Support if you need help with this.

Step 2:  For the second child select "Add enrolment" and a second box will appear. Change Everyone to the name of the second child (#2)

Step 3: Select the start date as the date the privacy and acknowledgement form was signed. 

This date will be the same for both children

Step 4: Save the enrolment